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In the era of information explosion, enterprises are facing an awkward dilemma with the massive knowledge accumulated in their AI knowledge bases – the knowledge is “difficult to utilize”. Traditional knowledge bases mainly present information in pure text and static tables. Large amounts of fragmented content lack logical connections, and the 堆砌 (piling up) of […]

In the process of enterprise digital transformation, the AI knowledge base, as a core tool for knowledge management, is tasked with storing and integrating massive information. However, traditional AI knowledge bases often present knowledge in the form of text and tables, leading to a prominent problem of “invisible” knowledge. Studies show that over 65% of

Powered by advanced artificial intelligence technologies, the AI knowledge base injects strong momentum into intelligent question-answering systems, forming core competitiveness across multiple dimensions. Through technologies such as Natural Language Processing (NLP), machine learning, and knowledge graphs, the AI knowledge base constructs a vast and dynamic knowledge network. It not only stores massive knowledge but also

The Dilemma of Traditional Data Analysis: Navigating Business Decisions in the Fog In the digital economy era, enterprises increasingly rely on data, yet traditional data analysis methods struggle to meet the needs of granular decision-making. Gartner research shows that over 60% of enterprises suffer from market trend forecasting accuracy of less than 50% due to

In the era of booming digital economy, enterprise data is growing exponentially at an annual rate of 50%. However, research from the International Data Corporation (IDC) shows that over 70% of enterprise data remains “dormant” and underutilized. These data are like pearls scattered across various corners of an organization—residing in CRM systems (customer information), ERP

In today’s world where data security is of paramount importance, the protection of sensitive data has become an essential task for enterprises and organizations. Whether it’s personal identification information, financial data, or trade secrets, any leakage can lead to severe consequences. One-click batch redaction of sensitive data, as an efficient data protection method, has garnered

The Dilemma of Customer Service: Dual Challenges of Efficiency and Experience In today’s highly competitive market, the quality of customer service has become a crucial component of an enterprise’s core competitiveness. However, traditional customer service models are facing multiple challenges. Manual customer service representatives have to handle a massive number of repetitive inquiries every day.

The Quandary of Enterprise Data: Management Challenges Behind Massive Data In the wave of digital transformation, enterprise data volume is growing exponentially at an average annual rate of 40%. However, beneath the seemingly prosperous accumulation of data lies a sharp contradiction: “abundant data, scarce value.” Internal enterprise data resembles isolated islands scattered across various systems.

In the digital age, data has become one of the core assets of enterprise operations, yet it also brings significant challenges in terms of data security and privacy protection. Regulations worldwide, such as the EU’s GDPR, the US’s HIPAA, and China’s Data Security Law, have imposed strict requirements on the compliant processing of data. Therefore,

In today’s globalized business environment, the flow of data across borders is becoming increasingly frequent, especially in scenarios such as multinational corporate cooperation and international research projects. Data security and compliance have become significant challenges for businesses.  Challenges of GDPR Compliance GDPR (General Data Protection Regulation) is an important privacy regulation established by the European