Security
Enterprise-grade security to protect your sensitive data. Your security is our top priority.
Our Security Commitment
At bestCoffer, security is not an afterthought—it's foundational to everything we do. We understand that your sensitive documents and data are invaluable, and we take the responsibility of protecting them seriously.
Our platform applies layered security and governance practices to help protect data throughout controlled document workflows.
Security Features
Comprehensive security measures to protect your data.
Encryption
256-bit AES encryption for data at rest and in transit. All data is encrypted using industry-standard algorithms.
Multi-Factor Authentication
SMS, email, and authenticator app support for additional account protection beyond passwords.
Access Controls
Granular permission controls with role-based access. Set document-level and folder-level permissions.
Audit Trails
Complete logging of all user actions with timestamps. Track document views, downloads, and modifications.
Watermarking
Dynamic watermarks on documents to discourage unauthorized sharing and enable source identification.
Remote Shredding
Remotely revoke access to supported PDF files after they have been downloaded.
Security & Compliance Support
bestCoffer provides security controls and deployment options that can support compliance-minded document workflows. Customer obligations depend on jurisdiction, deployment, configuration, internal policies, and use of the platform.
Regional Configuration
Choose supported regional deployment options and configure access around customer policies.
Access Governance
Use multi-factor authentication, role-based permissions, and document-level controls to manage access.
Audit Evidence
Review activity logs and audit trails to support internal review and customer reporting workflows.
Shared Responsibility
Legal and regulatory obligations remain specific to each customer, jurisdiction, deployment model, and workflow.
Regional Data Residency
Control exactly where your data is stored and processed with our regional data residency options.
- 12 Regional Deployment Options: Select from the currently supported regional locations
- Data Residency: Storage and eligible processing are configured for the region selected in the deployment agreement
- AI Processing: In-region AI is available for eligible workflows and confirmed deployment configurations
- Workflow Configuration: Align regional storage, access controls, and audit settings with customer policies
Supported regions include Hong Kong, Mainland China, United States, European Union member states, Singapore, Japan, and more.
Infrastructure Security
Built on enterprise-grade infrastructure with multiple layers of protection.
Regional Infrastructure Options
Infrastructure, availability targets, and any applicable SLA are defined for the selected deployment and contract.
DDoS Protection
Advanced distributed denial-of-service protection to ensure service availability.
WAF & IDS/IPS
Web Application Firewall and Intrusion Detection/Prevention Systems.
Vulnerability Scanning
Regular automated and manual security scanning for vulnerabilities.
Penetration Testing
Annual third-party penetration testing by certified security experts.
Key Management
Hardware security modules (HSM) for cryptographic key management.
Security Practices
Our security practices ensure continuous protection of your data.
Employee Training
Personnel security practices include recurring awareness training and role-appropriate background checks, subject to local requirements.
Least Privilege Access
Zero-trust model with strict access controls. Employees only access what's necessary.
Continuous Monitoring
24/7 security monitoring with automated alerts and incident response procedures.
Backup & Recovery
Regular backups with encrypted offsite storage. Disaster recovery tested regularly.
Report a Security Issue
If you've discovered a security vulnerability or have concerns about our security practices, we encourage responsible disclosure.
Please contact our security team at:
- Email: security@bestcoffer.com
- PGP Key: Available upon request
We aim to acknowledge all reports within 24 hours and provide regular updates on our progress.
Ready to Get Started
Experience enterprise-grade security with bestCoffer.